At Insane Impact, our dedication to our customers extends far beyond the purchase of a MAX Mobile LED Trailer. We believe true satisfaction comes from ongoing support, understanding your goals, and being there every step of the way—even after your trailer leaves our warehouse.

In this blog, we’ll share essential tips and reminders for MAX owners, as well as insights for those curious about the comprehensive support we provide throughout our mobile retail process.

Building Lasting Relationships

At Insane Impact, we don’t just sell screens; we forge lasting relationships. When you purchase a MAX Mobile LED Trailer, you embark on a journey with us that’s defined by care, consideration, and attention to detail. Our commitment is to ensure that your experience is nothing short of exceptional.

Experience the Insane Impact Difference

Our approach to the Insane Impact LED Retail Experience is a meticulously crafted five-phase process designed to ensure you receive exactly what you want. From the initial meeting, where we discuss budget, goals, timeline, and overall needs, to the final delivery, our team is there to guide you through every step.

But our dedication doesn’t end with delivery. We continue to support your success through exclusive access to our Owner’s Portal, participation in our Cross-Rental Program, and 24/7 customer service.

Maximizing Your Ownership Experience

Access to the Owner’s Portal

One of the most valuable resources available to MAX owners is our Owner’s Portal. This portal provides access to a wealth of information, including manuals, resources, and detailed features of every trailer sold by Insane Impact. It’s your go-to hub for all things related to your trailer, ensuring you have the information you need at your fingertips.

Generating Income with Our Cross-Rental Program

Our Cross-Rental Program offers a unique opportunity for MAX owners to generate additional income. By renting out your trailer during periods of inactivity, you can maximize its utility and profitability, ultimately enhancing your return on investment.

Many MAX owners are already taking advantage of this program, collectively earning over $2 million in the past year alone. Hear from one of our partners about his company’s experience with our Cross-Rental Program:

“My Cross-Rental partnership with Insane Impact has truly been a significant benefit to my business. I appreciate their [Insane Impact] unique and effective business model and terrific support. My only regret is not partnering with them sooner!” said Jay Delp, owner of Jay Delp Productions

Wondering How It Works? Let’s Break It Down:

• Insane Impact receives an inquiry for an event that is in need of a MAX Mobile LED Trailer.
• We use our MAX database to find owners located within the region.
• We coordinate with the MAX trailer owner and send them to execute the event on behalf of Insane Impact.
• MAX trailer owners will benefit from a generous profit split after the success of the event.

Generator Start-Up Guides at Your Fingertips

We understand that easy access to operational guides is essential. That’s why we provide startup guides for your generator, complete with a maintenance schedule to ensure it runs smoothly year-round. Here are the startup guides available for your generator:

PowerTech-10K and PT-12KSIC

PowerTech – 15-30

Powerhorse Manual for 127

Dedicated Customer Service—24/7

Another resource that our MAX owners have at their fingertips is our 24/7 service team. While we hope you won’t need their assistance often, for quick responses and solutions, our in-house service team can be reached 365-days a year, around the clock. Our dedicated team is only one email away at service@insaneimpact.com. In the case of emergencies or if you prefer to talk to someone directly, you can reach our team at 515-349-7708.

General Maintenance Tips

Maintaining your MAX Mobile LED Trailer in top condition is essential for long-term performance. Our experienced technical staff has shared some key maintenance tips to help you keep your trailer in peak shape:

• Wash Your Trailer – You can wash your trailer with a low speed setting on your power washer. For the screen, we recommend using soap and a scrubber. Scrub gently and let everything air dry.
• Watch for Cable Pinching – Always monitor the hydraulic lines, along with the main power and data lines, when raising or lowering your screen. Ensure they do not wrap around other components, rotate excessively, or get pinched during vertical motion.
• Take Care of Your Generator – Just as your car charges its battery while running, the generator will keep your trailer battery charged when the screen is operating. If it has been a while, or if your MAX Mobile display has been unused over the summer, plug in the trickle charger and run the generator for a day or two before the event.

The Bottom Line.

At Insane Impact, our commitment to exceptional service and support doesn’t end with the sale. We’re here to ensure that your MAX Mobile LED Trailer remains a valuable asset for years to come. Whether through our Owner’s Portal, Cross-Rental Program, or 24/7 customer service, we’re dedicated to your ongoing success.

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